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Remote Desktop Solutions

Benefits of Remote Desktop Solutions to IT Specialists

Are you looking for new ways to improve your IT support service? What if we told you that you can fix your clients' issues remotely? With remote desktop solutions, you'll be able to provide technical support to a client without needing to be in front of their computer screen. If you are still skeptical to invest in such technology, then this article may help you change your perspective about remote desktop solutions. Today, we'll discuss the key benefits of Remote Desktop Solutions to IT professionals and specialists.

What Is Remote Desktop?

Remote desktop is a technology that allows you to connect to a computing device from a remote spot. Simply put, it allows you to access a computer even if you are not physically connected to it. With remote desktop, it will be easier for you to perform several computing tasks, as if you were sitting right in front of the remote computer. This means that you can access its files, use its apps, troubleshoot technical issues, and perform administrative tasks, as required.

To give you a clearer picture of what this technology is about, let's say that you're on vacation. You're sitting in your hotel room when your boss suddenly calls. He wants you to send a file to an important client who is just about to close a deal with the company. Since you're away from the office, you need a tool that will help you access that file. Remote desktop, as previously stated, will allow you to use your office desktop even though you're far away. Simply put, this technology will help you stay connected to your devices from anywhere at any time.

Advantages of Remote Desktop Solutions

Remote desktop solutions can help you in so many ways. It can certainly be beneficial to most work functions. Below are key benefits of remote desktop solutions to IT support service.

Instant Support

With remote desktop solutions, it will be easier for you to provide immediate support to your clients. Since the traditional way of providing on-site support is no longer necessary, you can start fixing their issues without needing to leave your physical office desk. You also don't need to travel from one place to another, which eliminates long travel hours. In that way, you can allot more time toward fixing your clients' technical issues. In return, it allows you to provide immediate support and assistance, making the work much more efficient and effective.

Less Intrusive

Let's face it: Some of your clients like to keep their residences private. This means that they are not comfortable having others inside their own spaces, especially those who are unknown to them. With remote desktop solutions, you can avoid having such a problem with your clients. Since you can work freely inside your own office, you don't need to pay a visit to their residence just to fix the issues they are having with their computing devices. This makes them more comfortable in seeking help, as the way you provide your support is less invasive and intrusive compared to your counterparts who are not invested in remote desktop solutions.

ITarian Remote Access

If you want to reap these benefits, then you are better off investing in remote desktop solutions. However, it is worth noting that some Remote Desktop Solutions aren't free. Luckily, there are a few that are indeed free of charge and work just as effectively and efficiently as their expensive counterparts. One of them is ITarian Remote Access.

This Remote desktop tool will allow you to access your client's device from anywhere at any time. It is also easy to use, as it has its tools packed in a neatly organized console. The good thing about this solution is that it encrypts sessions between the local and remote devices. This protects your network against malicious attacks and threats online. To help you get started with ITarian Remote Access, follow these steps below:

  • Open the ITarian Remote Access website.
  • Click "GET NOW."
  • Type in your email address.
  • Click "Get Free Now."
  • Select "Save File."
  • Run the setup file.
  • Accept the license agreement.
  • Click "Install."

Conclusion

As an IT help pro, you don't want to miss out on all the opportunities that remote desktop solutions can provide you with. While not every problem can be fixed remotely, having this technology in your arsenal can still help you provide immediate support to your clients. In the end, it helps you retain great relationships with your clients and maintain a stable flow of income.

For more information regarding remote desktop solutions, email us at support@itarian.com.

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