Remote access is the ability to connect a local device to a different computing device. This includes devices such as desktops, laptops, and mobile phones that are located an offsite location. With this, the user doesn’t need to be physically present in front of the device for him to establish a connection between the local device and the remote computer.
Once the connection is established, the user can now perform a bunch of tasks as if he is sitting right in front of the remote device. From there, he can fix technical issues, manage updates, access files, and even perform administrative tasks.
One way to enable remote access is through the use of a third-party software. As the availability of the internet has become wider through the years, more and more businesses are starting to use a third-party software to achieve remote access. These remote tools typically allow users to view the screen of the computer they’re trying to remote to. It’s a secure option that protects a specific network outside of its walls and protection.
In an enterprise point of view, remote access allows employees to access files and data from their office network and computer even outside of office hours. It has become an essential tool dedicated to addressing business emergencies no matter the situation is. Remote access also helps employees maximize their efficiency and productivity. With the help of this technology, they can still stay productive from anywhere at any time.
IT technicians also use remote access to provide offsite support and maintenance to a wide range of clients. With this, they can solve their client’s technical issues without leaving their physical office desks. This allows them to fix their issues a lot faster as they don’t need to spend a lot of hours driving just so they can be at their client’s location. It also saves them an awful lot of money that will be spent on travel and food-related expenses.
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- Released: 03/07/2019
- Updated: 04/02/2019