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What is Remote Support?

Remote support is a technology that allows IT technicians to connect to their client’s computer remotely, eliminating the need for their physical presence in an onsite location. From there, they can perform given tasks as if they are at their client’s desktop, allowing them to fix issues, manage apps, and even access files from an offsite location.

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Related Resources:

What is Remote Access?

How do you secure remote access?

How do I protect my remote desktop connection?

Related Product Resources:

Instant Remote Access

Free Remote Access Software

Remote Access
  • Released: 02/27/2019
  • Updated: 03/25/2019




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