Tips for Managing Remote Workers

Hiring the Right People

The interview invitation should cover all the details a candidate will need. Explain what it means to work remotely and what kind of an arrangement it requires for new employees. Hire candidates who are willing to work independently.

Remote Access Tools

Handle your team of remote workers by ensuring that they have all the vital remote employees tools for better communication and work allocation. Remote work tools include an instant messaging platform, email, project management software, screen sharing software, etc.

Handle your Remote Workers in Smart Ways

Organize a Work Plan

Create and implement project management systems, set rules, and share them with your team of remote workers. Start by organizing all the data, categorizing it, and making it available to all team members.

Project Goals

Conduct regular team meetings through which you must clearly communicate the project’s goals. Maintain a time-tracking tool that will help you to review and managing remote employee performance, increase team productivity, and set clear objectives.

Develop an Engaged Team

Create a good rapport with your team by meeting them in person periodically and creating a friendly and honest environment where everyone can talk about anything. This will make them feel that they are working as part of a team and not separately even though they are in different locations.

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An Effective Remote Access Solution for Startups

Small businesses, in general, face unique challenges that make them less competitive than their bigger counterparts. This hinders them from achieving long-term goals and success, later resulting in their own failure and demise. While opportunities are more elusive to small startups, some business solutions are still available for them to maximize their full potential and efficiency. One of them is through a remote access solution.

What is a Remote Access Solution?

A remote access solution is a type of corporate solution that provides business people with the chance to access a private network outside of the office or a central work location. This solution is mostly used by big multinational companies that have offices in and out of the country. A remote access solution allows employees to communicate with employees and clients across the globe, providing them with solutions to address any business demands and requirements from anywhere at any time.

However, this business solution can also be enjoyed by small startups. You don’t need to have big offices across the country to be able to use a remote access solution. This solution can help you and your business maximize its full potential and efficiency. A remote access solution can also help with your employees overall productivity rate. Here are some of the benefits a remote access solution can provide your small startup with.

Benefits of Remote Access Solutions

Cost-effective – Investing in a remote access solution can help you save a hefty amount of money for your business. One of the perks of a remote access solution is to allow your employees to work from home or anywhere outside of the office. With this, you can save some money by not spending too much on office necessities and equipment. You also don’t need to spend money to build more office infrastructures to accommodate your employees.

Productivity – A remote access solution allows you to access important office resources even outside of working hours. This means that your employees can still work on certain business transactions even from home or anywhere outside of the office. With a remote access solution, your team can still complete their daily work functions even if something impedes them from being in a central work location. This business solution can also help your employees address business emergencies from anywhere at any time.

Flexibility – With a remote access solution, your employees can have the freedom to work from anywhere outside of a traditional corporate space. This means that they can work from anywhere as long there’s a stable internet connection established. The good thing about this is that it provides them with the ability to attend to their outside-of-work activities while still being productive at work. In return, it helps them achieve a healthy balance between work and personal life.

Invest in a Remote Access Solution Now

Investing in a remote access solution for small business  can be one of the simplest ways for you to maximize the full potential of your business. It can be an efficient business solution that helps you attain long-term goals and success for your small startup. While some remote access solutions are meant for bigger organizations, there are a few that small startups need to consider getting. One of them is ITarian Remote Access.

ITarian Remote Access is a third-party solution that provides users with the ability to access a remote endpoint from anywhere at any time. Just like any other software, this remote access solution needs the help of the internet to enable your employees to connect to your corporate network outside of the office. ITarian Remote Access comes for free, and that’s why it’s the ideal remote access solution for small businesses that are just starting to invest in one.

Although relatively new, ITarian Remote Access is both safe and easy to use. Some of the standout features of this free remote access software are as follows:

Secure Remote Access – ITarian Remote Access uses encryption technologies that protect the confidentiality of any remote session between the local and remote servers. This means that any third-party recordings can be prevented using these encryption technologies.

Session Confirmation – This remote access solution requires all users to provide the necessary login requirements first before they can connect to remote endpoints. This is to ensure that all access attempts are authorized and authenticated.

Firewall Free – ITarian Remote Access allows you to connect to remote endpoints without needing to configure your firewall settings first.


Investing in an enterprise remote access solution can help you achieve success even in the early stages of your business.It can also be a great business tool that allows you to enhance your productivity and maximize your business efficiency. If you’re considering adding remote access to your arsenal, then try getting ITarian Remote Access. This remote access solution can provide you with a safe and convenient remote access experience.

To know more about ITarian Remote Access, email us at

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Why Extend Remote Control to End Users?

Remote Monitoring Management (RMM), for the longest time, has helped MSPs to maintain and manage thousands of corporate networks and endpoints. However, having the option to extend remote control to your end-users using RMM can be even more beneficial to your role as an MSP. In this guide, we’ll show you the benefits of extending remote control to your clients.

What is Remote Control?

Remote control is a technology that allows users to control a computing device at a distance. This tool enables them to do certain functionalities a person sitting in front of the remote computer can. From there, they can take over the mouse, keyboard, and the apps installed on the target device. The goal of remote control technology is to eliminate the need for the physical presence of the user. This means that certain computing tasks can be accomplished without any physical intervention.

Remote control is one functionality that most MSPs look after for an RMM software. This tool allows them to manage their client’s endpoint devices with such ease and convenience. With remote control, they can monitor and manage a bunch of corporate networks, computers, and devices all at the same time. It makes them more productive and helps them accomplish their tasks a lot faster.

What is RMM?

Remote Monitoring Management or RMM is a type of software that allows managed IT service providers (MSPs) remotely monitor and manage their client’s endpoints, corporate networks, and IT systems. RMM usually works when a certain monitoring tool is installed on the end user’s endpoint device or computer. This tool gathers information about the overall condition of the remote devices and passes them to the MSPs.

When a certain problem is detected, the RMM software will automatically create an alert (or sometimes referred to as “ticket”) and sends it to the MSPs, allowing them to take action and provide solution needed to solve the technical issue. These tickets are usually categorized depending on the severity of the problem. RMM is important to MSPs as it allows them to take actions immediately whenever a client-owned device or network is at risk.

Some of the main uses of RMM are as follows:

  • Gather information regarding the end user’s device or network.
  • Actively updates the MSPs about the overall condition of their client’s endpoint or network.
  • Creates tickets whenever a problem arises.
  • Monitor the overall condition of the client’s device or network.
  • Manage multiple endpoints simultaneously

Extending Remote Control to End Users

You want your RMM software to have all the functionalities needed for your role as an MSP. Investing in an RMM software that charges you for every added option or feature is something you don’t want to consider getting. If you’re looking for an effective RMM software, then invest in one that has the ability to extend remote control to users.

Being able to extend remote control to your clients can help you in so many ways. If the end users want to exactly see how their endpoints and computers are being managed, most likely, you need to utilize remote control for this. On the other hand, you can use remote control to effectively manage tons of corporate devices all at the same time. If the client also wants to train other employees or IT people within his company, you can use this functionality by displaying the screen of your computer on their end. This function is particularly beneficial to big and distributed organizations that have branch offices in different cities, or to some extent, countries.

You also don’t need to use Windows Remote Desktop Connection or RDC when you have the ability to extend remote control to end users. It’s no secret that this Microsoft built-in feature can only be used on the same network, and if you want to use it outside of your local network, you may need to establish a Virtual Private Network or VPN. However, the complexity of adding a VPN using RDC can be challenging at times. It also doesn’t support endpoints that have a multi-monitor setup.


As an MSP, you need to be consistent with the services you provide your clients with. Don’t make it to the point where clients can only enjoy certain functionalities after a few months of being subscribed to your service. You definitely need to consider getting an RMM software that can provide you with all these services from the get-go. One of which is the ability to extend remote control to end users.

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How to Prevent Remote Access Malware?

It has been proven time and time again that remote access malware can be a big threat when it comes to stealing confidential information and data. This type of malware allows cyber attackers to exploit one’s network vulnerabilities, and gain unauthorized access to it. For many years, IT help pros have been coming up with ways to combat remote access malware, but fighting such threat seems to be a difficult task to accomplish.

In this post, we’ll be discussing a few practical ways on how you can combat and prevent remote access malware. We’ll also give you its brief definition, and discuss how it can pose security risks to your system.

What is Remote Access Malware?

Remote access malware (or sometimes referred to as remote access trojan) is a type of malware that gives attackers and online perpetrators unauthorized access to a private system or network. This RAT malware aims to steal confidential information and cause a major security breach. Remote access malware typically enters your system by disguising as legitimate software, making it hard for you to detect and identify it.

Once the malware has entered your system, it will create an entry that will act as a gate for hackers to enter. Remote access malware usually starts as a reputable file or software that can be downloaded from the net. Once installed or downloaded, it will act as if it’s part of your system or machine. So each time your computer functions, the remote access malware starts running too.

After being installed, the remote access malware will then open a port on your computer. This port will serve as a virtual connection that will record confidential and private sessions across a network. The information that will be recorded through the ports will then be sent to attackers, finally altering your files and spreading malware to other computing devices.

How Dangerous is Remote Access Malware?

Unlike most malware programs, remote access malware can still pose security dangers to your system even after being removed. This malware has the ability to alter files, modify hard disks, and download harmful data. Other than those things, remote access malware can gain user passwords and codes through screen and keystroke captures. Your system can also be exploited through screen and microphone recording.

Remote access malware also has the ability to pose as a legitimate user. This means that attackers can control the entire machine and perform several computing tasks through unauthorized access. They can send files, modify data, and attack other computers on behalf of the legit user.

How to Prevent Remote Access Malware?

Fortunately, there are a couple of ways for you to combat remote access malware. Although it is one of the hardest malware to fight and remove, there are still several security practices that you can implement to at least keep yourself safe from this malware. Here are them:

Check if you’re already infected – Although remote access malware is hard to detect, there are still several signs and warnings that will tell you if you’re already being infected by this malware. Check if your keyboard and mouse are acting strange, prompting commands on their own as if someone is using them remotely. Also, if your webcam is consistently turned on, you may want to consider the fact that you may be being subject to a remote access malware attack.

Invest in the best anti-malware solutions – Fortunately, there’s a bunch of anti-malware software out there that can catch and combat security threats including remote access malware. So to ensure that you are well-protected against this type of malware, splurge in the best and most effective anti-malware software out there. You also need to update your anti-malware solution from time to time.

Disconnect your internet connection – One of the most effective ways for you to prevent a remote access malware from infecting your system is by turning off your internet connection from time to time. In this way, attackers and cybercriminals won’t be able to monitor you and control your machine remotely. If you don’t need to use the Internet, then it’s best for you to turn it off temporarily for your system’s protection and security.


It’s true that the best way to combat remote access malware is by preventing it from happening in the first place. By implementing some of the prevention practices listed above, you are more likely to maintain an environment completely free of this malware. Now that you know some of the practical ways to prevent remote access malware from infecting your system, it’s time for you to improve your network’s security and protection.

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VPN Access vs Remote Desktop Access

How to Ensure Better Productivity with VPN Access vs Remote Desktop Access?

You might find yourself in a situation where you’ll need to access corporate data from a different location. Searching over the internet, you’ll find VPN and remote access. Analyzing these two different solutions can be a little tricky.

Often, people think of VPN Access and remote access as two different terms with the same meaning. These methods are both used to remotely control and access a server. Yet, they differ in a lot of things. In this article, you’ll learn more about the difference between the two solutions. Discover which among these two is right for you.

What is VPN Access  (Virtual Private Network)?

VPN stands for Virtual Private Network. VPN Access Point is an extension of a business network to the remote server via encrypted internet connection. It aims to provide users a direct and protected connectivity to a resource found on a home server. Remote Access VPN allows a user to access his domain account including privileges and restrictions associated with his account. This type of solution provides protection by encrypting internet traffic. It also enables geo-location content while bypassing content restrictions.

What is Remote Access?

Remote access allows a user to access a computer from a remote location. Remote desktop app runs a functional clone of a remote server as if you’re sitting in front of it. This technology gives the user an access to all the program, files, and other resources found on a remote server. Remote access connection allows users to attend to any corporate responsibilities even off site.

How does VPN Access Works?

Remote access works by creating a virtual connection between the user and the remote computer through internet connection. A VPN, on contrast, works a lot different. It works by connecting your computer to a VPN access server. Unlike on remote access connection, A VPN server can’t do much. It only connects you to the internet and processes your inbound and outbound online tragic.

One of the reasons that makes remote access better than a VPN is the functionality. A VPN doesn’t offer any unique functionality that remote access has. A remote access app allows a user to access a computer and mirror the whole interface.

Another huge drawback to VPN solution is the large bandwidth requirements. VPN uses a lot of bandwidth as files are transferred to your computer first before you can access them. A remote access, on the other hand, does not affect the system’s networking as it runs as a standalone application.

Choose Remote Access Over VPN Remote Desktop Access

Technology evolves in a blink of an eye. Keeping up with the demands in the efficiency of corporate devices is essential. One effective way to address this issue is by using secure remote access.

We live in a fast-paced environment where corporate teams work together despite different time zones. Hence, choosing an effective solution like remote access is necessary. This technology is beneficial to many organizations. A remote desktop app reduces costs and increases employee productivity at the same time. Hence, it contributes to the company’s success.

A reliable remote access uses a combination of software and hardware system. Thus, simplifying access and control of remote network. Remote access solution might seem to perform the same way as a VPN does. While both allow a user to access files using remote devices, the advantages of remote access is what makes it the best option.

Unlike the VPN (Private Internet Access) process, remote access requires less technical knowledge for it to work. To better understand why a remote access solution is indeed the best choice, here’s a list of some of its advantages:

Easy to use software

A remote access connection runs as a standalone solution.You don’t have to install any program for it to function. The only thing you’ll need is a computer, a secure internet connection, and the home network.


Employees working from different locations can benefit a lot from remote access VPN Software connection. With remote access, employees can access corporate desktops using any remote device anytime, anywhere. This technology provides full control to a remote desktop. You can use any remote devices such as smartphones, tablets, and personal laptops.

State-of-the art security

Corporate files are confidential. Thus, it is best to choose a solution that provides effective remote service with advanced level of protection. Using remote access means zero chance of data theft. Remote access desktop are well-protected with encryption technology. This is effective in reducing the risk of security incidents such as account hacking and other data-loss cases.

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Importance of Remote IT Assistance to Businesses

Now that computers have become necessities in running a successful business, a lot of business owners have come to realize the need for an effective IT support system. However, establishing an onsite support team for your organization can be a bit costly and hard to maintain. With that said, investing in remote IT assistance can be a great and practical alternative to hiring an on-site IT team for your business.

What is Remote IT Assistance?

Remote IT assistance is a type of service that allows IT help pros to provide technical support, including repair and diagnosis of computers, from a remote spot and through the Internet. the other hand, remote IT assistance, for remote access software vendors, refers to the

support or resource that comes at the requests of the buyers or users. These requests can go from software updates to tool evaluation and maintenance.

With remote IT assistance, IT help pros are able to connect to a client’s computer or network from a physically separate location. Once the connection is established, the technicians can now take over the device and perform computing tasks as required. They can manage apps, fix technical issues, and perform administrative tasks.

Two Types of Remote IT Assistance

Remote IT assistance can actually work in different ways. Well, take a look at the different uses and functions of remote IT assistance.

Attended Remote IT Assistance – This type of service is being offered when you need an immediate solution to a technical issue. This usually happens when a problem occurs while you’re using your computer or any computing device. Typically, the IT technician will instantly connect to your computer to check and resolve the issues you’re facing. This means that they no longer need to ask you questions about the technical problem that emerges at the moment you were using the computer.

Unattended Remote IT Assistance – This type of remote IT assistance is popular among managed service providers (MSPs) and in-house IT teams. Although similar to attended remote IT assistance, unattended remote IT assistance refers to the service technicians provide even if the client is not present. In order for this to work, IT helps pros install the necessary applications to all computing devices in order to access them later.

This allows them to perform device management, maintenance, and support.

Benefits of Remote IT Assistance to Businesses

Remote IT assistance can be one of the best services that help you cut costs without compromising the quality of your company’s IT system. Well take a look now at some of the key benefits remote IT assistance provides to modern businesses:

Availability – The thing with remote IT assistance is that technicians can provide support from anywhere at any time. This means that all issues that may arise within your system can be addressed effectively no matter the situation is. This maintains business productivity and efficiency.


Instead of waiting for an IT team to come to your office to fix a technical issue, you can just call them instantly to request for remote IT assistance.This enables them to save big on time that will be spent on travel, and fix any technical issue right away. This, in return, allows your company to reduce downtime.

Cost-Effective – As stated earlier, hiring an on-site team can be extremely expensive. Not only do you need to worry about spending money on additional office space, but you also need to think about its regular maintenance and preservation. Same with asking for an on-site IT support, you may be asked to pay for extra fees related to travel. However, remote IT assistance only covers the fee for the actual service the technicians are going to provide.

Less Intrusive – With remote IT assistance, IT technicians can fix any technical issues without getting in the way of your work or schedule. This means that you don’t need to be present whenever your computer is being fixed. You can just simply let them work on the issue while doing other important business functions or outside-of-work activities.

Satisfaction – Overall, remote IT assistance provides satisfaction to you and your business. By obtaining a faster response solution and a client-friendly price point, you and your people can be more satisfied and confident in your company’s IT system.


If you have the means to invest in an on-site IT team, then you’re better off hiring an entire IT staff for your company. However, there are certain functionalities that an in-house IT department can’t achieve.When a technician got sick or something impedes them from going to the office, you’ll most likely need to seek remote IT assistance. With that said, isn’t the perfect time to invest in one

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Things to Look for in a Remote Support Software

Most IT professionals nowadays use remote support software to provide technical service and maintenance to their clients. While the demand for this technology has seen a significant increase in the past couple of years, many IT professionals are still practicing the standard model of on-the-spot visits.

While there’s nothing wrong with providing the traditional on-site support to clients, it can be both impractical and inefficient. That’s why investing in tools like remote support software can help you simplify your work functions and maximize your efficiency.

With a wide selection of remote support software online, finding the one that suits your needs and wants can be pretty challenging. Some claims and promises don’t necessarily answer your questions, and can add up to your confusion and uncertainty. To help you find the best one for your business, we’ve come up with a list of things to consider in selecting remote support software.

Remote Access Support Software

Remote access support software is a type of program that enables IT help pros to remotely connect their computers to their client’s computing machines. In essence, it allows them to perform certain computing tasks even from an off-site location. This means that they can perform a wide range of tasks on a client’s computer even without their physical presence. They can manage apps, install updates, and even troubleshoot technical issues.

One of the primary goals of remote support software is to help IT technicians identify, test, and solve their clients? technical issues from a physically separate location. Often times, this technology only works when the client’s computer and the technician’s device have a stable internet connection. Otherwise, it wouldn’t be possible for the IT help pro to connect his device to his client’s computer via a remote connection.

IT technicians can reap a lot of benefits from using remote support software. With this, IT help pros can just work on their clients? issues without needing to leave their office stations. This means that they no longer need to travel from places to place as they can just provide support and maintenance from a remote location. In the end, it helps them save big on time and effort, allowing them to provide immediate support and maintenance. They can also save big on money as they don’t need to spend extra money on travel-related expenses.

It also provides IT technicians with a more friendly work environment. This means that they can work from anywhere outside of their central work locations. They can resolve issues from home, coffee shops, libraries, and even public parks. With remote support software, they can still address technical issues while traveling or on-leave. It helps them stay productive at work even outside of working hours.

Things to Consider in a Remote Support Software

Compatibility – There’s no point in getting remote support software when it’s only compatible with a limited number of operating systems. Choose the one that is going to allow you to connect to major operating systems such as Windows, Mac, Linux, and Android. In reality, not all of your clients will be using the same devices and operating systems. That’s why it’s important to look after this feature, otherwise, you won’t be able to provide technical support and maintenance to all of your clients.

Unattended Support – It is important for remote support software to have an unattended support feature. This means that you can still work on your client’s device even if they are not physically in front of it. This feature is crucial especially if the issue you are working on requires 24/7 maintenance and surveillance. In reality, your clients won’t be able to sit in front of their computers at all times. That’s why having the ability to provide unattended support is a must for every remote support software.

Security – Choose the remote support software that uses encryption technologies. These can help you protect any remote sessions from being leaked and exposed. Also, choose the one that is going to require users to provide the necessary login credentials before they can connect to remote endpoints. This will ensure that all access made on a remote endpoint is well authorized and authenticated.


Remote support software can help you simplify your work functions. It can also help you provide immediate support and maintenance to your client’s technical issues. That’s why investing in the right one is necessary and important. Before you pick the best remote support software for your business, consider these buying factors first to help you narrow down your searches.

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Analyzing Remote Access Trojan

The sad reality with technology is that with new functionalities, come fresh new threats. New breeds of cyber threats and ransomware have emerged in the past couple of years in hopes of inflicting harmful actions on your network’s security and protection. While ransomware is still a focal point in cybersecurity, a 2018 report released by Check Point revealed that cybercriminals are moving into a different direction.

The report shows that although hackers are still looking for easy and quick targets, remote access trojan (RAT), has entered the Global Threat Indexes Top 10 list for the first time ever. Although this type of malware has been around for almost two decades now, a lot of modern businesses are still unprepared to face such a powerful security threat. In this guide, we have define what remote access trojan is. We have also analyze the business risks it can give to your business.

What is Remote Access Trojan?(RAT)

Remote access trojan or RAT is a type of malware that provides attackers with the ability to control a computer or a device via an established remote connection. One of the goals of this malware is to steal information and spy on your system or network. Typically, remote access trojan enters your system by disguising as a legitimate software. But once it has entered your network, it’s going to give attackers unwanted access by creating a backdoor in your system.

One of the reasons why remote access trojan is harmful to your business is because it is quite difficult to detect. Once you open a file that contains remote access trojan, it can already invite cybercriminals and attackers to enter your system. From there, they can start stealing information and disrupting your network’s security and protection. The attackers can also use your identity and your internet address to attack and infect other systems and networks.

Different Types of Remote Access Trojan(RAT)

Remote access trojan has different types and uses. Below are some of the most commonly known RAT programs:

Back Orifice – This remote access trojan originated in the US and has been around for almost 20 years now. This is one of the oldest remote access trojans that has been refined by other cybercriminals to produce new remote access trojans. One of its earliest victims was Windows 98, and it has the ability to hide within a specific operating system.

ZeroAccess – This type of remote access trojan is used to steal financial and banking information. ZeroAccess can be difficult to identify due to its advanced rootkit. According to Recorded Future, it also has the ability to use a domain generation algorithms (DGA) and peer-to-peer connectivity for C2 communications.

Mirage – Mirage is a type of remote access trojan that is widely used by a group of Chinese hackers known as APT15. This remote access trojan was first used in 2012, and although APT15 went silent after a spying campaign was launched in 2015, a new variant of Mirage was detected in 2018. It was found that this new breed of Mirage, known as MirageFox, was used to secretly investigate on UK government contractors.

Beast – Just like Back Orifice, this remote access trojan uses the same technology that gets the malware installed secretively on a computer or an operating system. Beast, which was created in 2002, typically attacks Microsoft systems from Windows 95 up to Windows 10.

How to Address Remote Access Trojans?

The good thing about remote access trojan is that you can actually defend your system and network against it. However, addressing such malware can sometimes, be difficult to accomplish. This is due to the technological complexity most cybercriminals and attackers use in creating such malware threats. Nevertheless, your security approach in addressing this type of malware should be based on the amount of knowledge your enterprise has regarding RATs.

According to a report released by the International Association of Privacy Professionals, 90% of security issues are due to human error. That’s why businesses need to conduct security awareness training to ensure that all employees are knowledgeable enough about the consequences this malware can give to their respective organizations. Your company should also come up with a defense strategy against remote access trojan. This will ensure that your company is ready to prevent and mitigate the risk of a potential security breach should you ever fall vulnerable to such malware attack.

Remote access trojan usually occurs whenever a remote network connection is made. Once you limit your employee’s access to your network, you’ll less likely to be infected by a RAT malware. You can also use strong passwords and two-factor authentication to ensure that all access made on your network is authorized and authenticated.


Fighting remote access trojan is something that most businesses should always strive to master. Do not let RATs cause your business a major security breach and data theft. As much as possible, take all the necessary steps that can protect you and your network from this harmful malware.

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Ways to Protect Windows Remote Desktop

Microsoft Remote Desktop is one of the earliest platforms to allow its users to access computing devices from afar. Through Remote Desktop Connection, Windows users are now able to connect to their computers even from an off-site location. As this trend continues to grow, more and more hackers are starting to prey on Windows Remote Desktop as well. That’s why Windows users need to do whatever it takes to protect their systems from outside threats and attacks.

In this post, we’ll show you how to protect Windows Remote Desktop against modern hacking and online theft.

What is Windows Remote Desktop?

Windows Remote Desktop is one of the earliest tools that allow users to access their computing devices from a distant spot. With this, Windows users can access their remote computers even if they aren’t capable of connecting to them directly. Windows Remote Desktop was introduced right after the introduction of Windows XP. Since then, it has become one of the most go-to remote access solutions by many.However, Microsoft Remote Desktop, if not used in the right way, can be exploited by hackers and online perpetrators


A report released by Threatpost revealed that three healthcare organizations had their databases compromised due to the poor implementation of Remote Desktop Protocol (RDP). As a result, approximately 655,000 patient records across the U.S., specifically in Georgia, Farmington, and Missouri, were stolen and sold on the dark web. These types of incidents have prompted the Federal Bureau of Investigation or the FBI to issue a warning about the dangers of using Windows Remote Desktop.

Tips on How to Protect Windows Remote Desktop

There are a couple of ways for you to protect Windows Remote Desktop from hackers and online perpetrators. Here are them:

Generate Strong Passwords

The first thing you can do to strengthen your protection when using Windows Remote Desktop is by generating strong passwords. This will serve as your first line of defense against unwanted attacks found outside of your network’s walls and premises. As much as possible, require all users to provide the necessary login credentials first before they can connect to your network remotely. Also, your password should at least contain one numeric character and a special character in it.

Update Your Software

Allow Windows Remote Desktop to update regularly. By doing so, you can have its latest security features that can add another layer of security to your system. You can achieve this by enabling Microsoft Updates. Since older versions of RDP are generally flawed and aren’t capable of encrypting remote sessions, you need to make sure that you are using the latest version of Windows Remote Desktop.

Limit User Access Using Firewalls

Another way of securing Windows Remote Desktop is by limiting user access using firewalls. By doing so, you can restrict any connection attempts that are beyond your network’s walls and protection. To achieve this, follow these steps below:

  • Launch the Start panel.
  • From there, type in Windows Firewall.
  • Click on Windows Firewall with Advanced Security.
  • Select Inbound Rules.
  • Find a rule labeled RDP.
  • Double-click on the RDP rule.
  • Select the Scope tab.
  • Enter your up-to-date IP address in the list of allowed Remote IPs.
  • Select the radio button for These IP Addresses.
  • Select OK.

Limit Users Who Can Log In Using Remote Desktop

As much as possible, try to limit all users who can access your network using Windows Remote Desktop. The problem with this technology starts when a suspicious user gains access to a private system without the knowledge of the administrators. With that said, treat Windows Remote Desktop as a privilege rather than a basic tool that can be used outside of a local network. This means that those who don’t need to access your network remotely should have their login credentials disabled temporarily. This will lessen your chance of falling victim to outsider threats and malware.

Use Two-Factor Authentication

The last thing you can do to protect Windows Remote Desktop is through the use of two-factor authentication or TFA. With TFA, you can combine two login identifications to serve as your remote access password. With this, hackers and malicious users will have a hard time breaking into your system as they have to provide two login credentials at the same time.


Without a doubt, Windows Remote Desktop is a beneficial tool in today’s modern world. However, the sad reality is that with new functionalities come fresh, newfound threats. That’s why it’s important for Windows users to do whatever it takes to protect their systems against unwanted attacks and malware when using Windows Remote Desktop.

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